Frequently Asked Questions (FAQs)

Welcome to our FAQ page, your one-stop source for all information about Prairie Star Wellness. From understanding our services and approach to practical details about booking and payments, we’ve got you covered. Dive in to discover more about your journey towards holistic health and wellness. If you can’t find the answer you’re looking for, don’t hesitate to reach out to us. We’re here to guide you every step of the way.

About Prairie Star Wellness

What is Prairie Star Wellness?
Prairie Star Wellness is a holistic health service that offers therapeutic massage and energy balancing treatments. Our services are designed to promote health, well-being and enhanced connection of the mind, body, and spirit.
Who is Laura FitzSimmons?
Laura FitzSimmons BSN, RN, CLT, CHTP graduated from the University of Kansas School of Nursing. She has extensive training in Complete Decongestive Therapy and advanced massage treatments that include Manual Lymphatic Drainage, Compression Garments, Exercise, and Skin Health. Laura is also extensively trained in Healing Touch, Reiki, and Aromatherapy.
What is the approach of Prairie Star Wellness?

At Prairie Star Wellness, we believe in the connection of Mind, Body, and Spirit. Our therapy aims to achieve a sense of balance in life and health. We use gentle massage techniques and holistic educational tools to assist you on your wellness journey. Our goal is to help our clients feel relaxed, empowered over their own healthcare, and experience a reduction in symptoms.

What conditions can be relieved through your services?

While the website does not specify the conditions that can be relieved, our holistic approach and various therapies can potentially help with a variety of health issues. For specific conditions, we recommend contacting us directly.

Booking and Payments

How can I schedule an appointment?
Appointments can typically be scheduled through our online booking system available on our website. Simply select the service you’re interested in, choose a convenient date and time, and provide your contact information.
What payment methods do you accept?
We typically accept various forms of payment including credit and debit cards, as well as online payment platforms. HSA cards are accepted as well as a receipt is forwarded to you for reimbursement from your HSA program. Please check our website or contact us directly for specific information about accepted payment methods.
When do I need to pay for my session?
Payment is usually required at the time of service unless otherwise specified. For some services or packages, we may require a deposit at the time of booking.
What is your cancellation policy?

Our cancellation policy typically requires clients to notify us within 24 hours before the scheduled appointment if they need to cancel or reschedule. Failure to do so may result in a cancellation fee. Please check our website terms or contact us directly for our specific cancellation policy.

What if I'm late for my appointment?
If you’re running late, please let us know as soon as possible. We’ll do our best to accommodate you, but please note that we may need to shorten your session to avoid delays for other clients. If you’re significantly late, we may need to reschedule your appointment.
Can I book multiple sessions in advance?
Yes, you can typically book multiple sessions in advance. This can be particularly beneficial if you’re undergoing a treatment plan that requires regular visits.

Life After Coaching for Widows

What is Life After Coaching?
Life After Coaching is a specialized program at Prairie Star Wellness designed to support widows in overcoming the tragedy of losing a spouse. It focuses on navigating grief, reconnecting with life’s beauty, and finding a path towards healing and renewal.
How does Life After Coaching help widows?
Our coaching provides a nurturing and understanding environment. It helps widows process their grief, find emotional resilience, and gradually rediscover joy and hope in their lives after loss.
What can I expect from a Life After Coaching session?
Each session is a compassionate space where your feelings are validated and respected. You can expect guided support to help you deal with your emotions, share your experiences, and find strategies for healing and moving forward.
What can I expect from a Life After Coaching session?
Each session is a compassionate space where your feelings are validated and respected. You can expect guided support to help you deal with your emotions, share your experiences, and find strategies for healing and moving forward.
Is Life After Coaching suitable for anyone dealing with loss?
While our program is particularly tailored for widows, anyone who is experiencing grief and loss can benefit from our coaching. Our approach is empathetic and personalized to each individual’s experience.
How do I sign up for Life After Coaching?
You can sign up for Life After Coaching by contacting Prairie Star Wellness directly through our website or by phone. We will guide you through the enrollment process and answer any further questions you may have.

Treatments and Reactions

What are some common reactions to massage therapy?
After a massage, it’s common to feel relaxed and refreshed. However, some people may also experience temporary side effects. These can include mild discomfort or pain, fatigue, and skin reactions.
What should I do if I feel discomfort during my massage?
If you feel discomfort or pain during your massage, it’s important to communicate with your therapist.They can adjust their technique or focus on a different area to ensure your comfort.
What are some common reactions to lymphatic drainage therapy?
After a lymphatic drainage session, you may experience increased urination or bowel movements as your body eliminates toxins. Some people also report feeling relaxed or tired.
What is hot salt stone therapy?
Hot salt stone therapy is a type of massage therapy that uses heated salt stones to soothe away stress and tension, and promote an increased sense of well-being. The heat from the stones can help to relax muscles, allowing the therapist to apply deeper pressure, if desired.
What should I do if I have a reaction to a treatment?
If you have a reaction to a treatment, such as a skin rash or prolonged pain, please contact us as soon as possible. In the case of a severe reaction, seek immediate medical attention.
I'm nervous about receiving a treatment. What can I do to ease my fears?

It’s completely normal to feel a bit nervous before a treatment, especially if it’s your first time. Here are a few tips to help ease your fears:

  1. Ask Questions: Before your treatment, feel free to ask us any questions you may have. Understanding the process can often help to alleviate fears.
  2. Communicate: During your treatment, let your therapist know if you’re uncomfortable in any way. They can adjust their technique to ensure your comfort.
  3. Start Slow: If you’re new to a treatment, you might choose to start with a shorter session to see how you feel.

Contact Information and Communication

How can I contact Prairie Star Wellness?
Please visit the website and navigate to the “Contact Us” section for more information.
What are your hours of operation?

Our hours of operation are as follows:

  • Monday: Closed
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 10 AM–4 PM
  • Saturday: 8 AM–12 PM
  • Sunday: Closed

Please note that these hours are subject to change. We recommend contacting us directly or checking our website for the most current information.

How can I provide feedback or make a complaint?
We value your feedback and are committed to improving our services. If you have feedback or a complaint, please contact us directly. You can typically do this via phone, email, or a contact form on our website.
How do you handle my personal information?
We take your privacy seriously and handle your personal information in accordance with our privacy policy. This policy should be available on our website. If you have any questions about how we handle your personal information, please contact us.
Starting the Journey to Healing

Starting the Journey to Healing

Join us for a complementary heartfelt chat to see how our grief coaching can guide your healing journey. This initial talk is a chance to share your story and explore a path towards healing and peace together.

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